Last Updated: August 7, 2025

Welcome to The Elo (https://the-elo.com/), owned and operated by The Elo (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, including the purchase and download of eBooks and other digital products (“Products”). By accessing or using our website or purchasing our Products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our Products.

1. Acceptance of Terms


By accessing our website or purchasing any eBook, you agree to these Terms, our Privacy Policy, and any other policies or guidelines posted on our website. These Terms constitute a legally binding agreement between you and The Elo. We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective upon posting on our website, and your continued use of the website constitutes acceptance of the updated Terms.

2.Purchase of eBooks

2.1 Eligibility

 
To purchase eBooks from our website, you must be at least 18 years of age or the legal age of majority in your jurisdiction, and you must have the legal capacity to enter into a contract. By purchasing an eBook, you represent that you meet these eligibility requirements.

2.2 Digital Product Nature

All eBooks sold on our website are digital products delivered electronically in a downloadable format (e.g., PDF, EPUB). Once a purchase is completed and the eBook is made available for download, you acknowledge that you have received the Product in its entirety.

2.3 Pricing and Payment

All prices for eBooks are listed in U.S. dollars (USD) and include any applicable taxes, unless otherwise stated. You agree to pay the full price, including any applicable taxes, at the time of purchase. We accept payments through the payment methods specified on our website. All payments are processed securely, and you are responsible for ensuring that your payment information is accurate and up-to-date.

2.4 Order Confirmation

Upon successful completion of your purchase, you will receive an order confirmation via email, which includes a link to download your eBook. It is your responsibility to ensure that the email address provided is accurate and to check your spam or junk folder if you do not receive the confirmation.

3. Strict No-Refund Policy

3.1 No Refunds for Digital Products

Due to the nature of digital products, all eBook purchases are final, and no refunds, exchanges, or cancellations will be offered once the purchase is completed and the eBook is made available for download. By purchasing an eBook, you acknowledge and agree that you will not be entitled to a refund under any circumstances, including but not limited to dissatisfaction with the content, technical issues, or changes in personal circumstances.

3.2 Non-Returnable Nature

As eBooks are digital and downloadable, they cannot be returned or revoked once delivered. This policy is in place to prevent abuse, as digital products can be copied or shared after download, making it impossible to verify a return.

3.3 Exceptions

While we maintain a strict no-refund policy, we reserve the right to review requests for refunds on a case-by-case basis solely at our discretion. Any exceptions granted will not create an expectation or obligation for future refunds.

3.4 Compliance with U.S. Law

 
Our no-refund policy complies with U.S. federal and state laws, which do not require retailers to offer refunds for digital products unless otherwise specified. In states such as California, where businesses with strict no-refund policies must conspicuously disclose their policies, this section serves as that disclosure.

4. Intellectual Property

4.1 Ownership

 
All eBooks and content available on our website are the intellectual property of The Elo or its licensors and are protected by U.S. and international copyright laws. You are granted a non-exclusive, non-transferable, revocable license to download and use the eBook for personal, non-commercial use only.

4.2 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download (other than as expressly permitted for personal use), store, or transmit any eBook or content from our website without prior written permission from The Elo. Unauthorized use, sharing, or distribution of our eBooks is strictly prohibited and may result in legal action.

4.3 Updates to eBooks

 
Purchasing an eBook entitles you to the version available at the time of purchase. You are not entitled to free updates or revised versions of the eBook unless explicitly stated at the time of purchase. Any updates or new editions are at our sole discretion.

5. Compatibility and Technical Requirements

5.1 Software and Devices

 
Our eBooks are provided in standard formats (e.g., PDF, EPUB) compatible with most devices and eReader software, such as Adobe Acrobat Reader, Amazon Kindle, or Apple Books. It is your responsibility to ensure that your device and software are compatible with the eBook format before purchasing. We are not responsible for any inability to access or use an eBook due to incompatible hardware or software.

5.2 Technical Issues

 
If you experience technical difficulties downloading or accessing an eBook, please contact our support team at contact@the-elo.com. We will make reasonable efforts to assist you but cannot guarantee resolution of all technical issues. No refunds will be provided for technical difficulties.

6. Privacy Policy


Your personal information is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Disclaimers and Limitation of Liability

7.1 Content Accuracy

We strive to ensure that the content of our eBooks is accurate and up-to-date, but we make no warranties or representations regarding the accuracy, completeness, or suitability of the content for any purpose. You acknowledge that you purchase eBooks at your own risk.

7.2 Website Use

 
Our website and eBooks are provided on an “as-is” and “as-available” basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

7.3 Limitation of Liability

 
To the fullest extent permitted by law, The Elo, its affiliates, officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our website or eBooks. Our total liability to you for any claim arising from these Terms or your use of our website or eBooks shall not exceed the amount you paid for the eBook in question.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States and the State of [Insert Your State, e.g., California], without regard to its conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of [Insert Your State] for any disputes arising out of or relating to these Terms or your use of our website or eBooks.

9. Termination


We reserve the right to terminate or suspend your access to our website or ability to purchase eBooks at any time, without notice, for conduct that we believe violates these Terms or is harmful to our interests or those of other users.

10. Links to Third-Party Websites


Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these websites. Accessing third-party websites is at your own risk, and you should review their terms and policies.

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Elo regarding your use of our website and eBooks.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

11.4 Contact Information

For questions or concerns regarding these Terms or your purchase, please contact us at:  
Email: contact@the-elo.com
Address: 1001 S MAIN ST STE 500, KALISPELL, MT 59901

—

**Notice**: By purchasing an eBook from https://the-elo.com/, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our strict no-refund policy for digital products.